Privacy Policy

Dopamine Drops BD (referred to as “we”, “us”, or “our”) is operated by Dopamine Drops BD, based in Bangladesh. We provide digital products, software licenses, and physical product delivery services through our platform.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Who We Are

Dopamine Drops BD (referred to as “we”, “us”, or “our”) is operated by Dopamine Drops BD, based in Bangladesh. We provide digital products, software licenses, and physical product delivery services through our platform.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

2. Information We Collect

We collect only the minimum information necessary to provide our services. This includes:

Information you provide directly:

• Full name
• Email address
• Phone number
• Delivery address (for physical orders)
• Payment information (processed securely through our payment provider — we do not store card numbers)

Information collected automatically:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on the site
• Device type (mobile/desktop)
• Referring website

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders (digital and physical)
• To send order confirmations, invoices, and delivery updates
• To provide customer support
• To verify your account identity and prevent fraud
• To improve our website and user experience
• To contact you about important account or service updates

4. Information Sharing

We share your information only when necessary:

• Delivery partners: Your name, phone number, and address are shared with our delivery merchants solely for the purpose of delivering your order.
• Payment processors: Your payment details are handled by our third-party payment provider. We do not store or have direct access to your card or banking information.
• Legal obligations: We may disclose your information if required by law, regulation, or a valid government request.

5. Cookies

We use cookies and similar technologies to:

• Keep you logged in during your session
• Remember your preferences
• Analyse site traffic and usage (via anonymised analytics tools)

You can disable cookies in your browser settings at any time. Disabling cookies may affect some features of the website, including staying logged in.

6. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include:

• Encrypted storage of sensitive credentials
• Secure HTTPS connections across all pages
• Restricted access to personal data — only authorised staff can access it
• Regular review of our security practices

However, no internet transmission is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as:

• Your account is active, or
• It is necessary to fulfill the purpose it was collected for, or
• We are required to retain it under applicable law.

When your data is no longer needed, we securely delete or anonymise it.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for any processing based on consent

To exercise any of these rights, please contact us using the details in Section 12.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

© 2026 Dopamine Drops BD. All rights reserved.